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Business management diagnosis
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Customer Satisfaction Research
Service process specification design
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通用管理能力:是部门专业管理能力的基础
面向中高层内训:通用管理技能与领导力得到提升后,部门管理能力便具有扎实基础。
战略执行力:是企业首要和核心执行力
《中层经理的战略执行力》内训:通过中层落实战略,帮助中层理解战略、分解目标、细化策略、管理挂钩。
营销内训:大客户、工业品、顾问式销售
《顾问式销售技巧训练》《大客户项目型销售技能》
服务内训:服务管理-服务技能-投诉处理
《构建卓越的客户服务管理体系》《抱怨投诉处理》《客户服务技能训练》
Internal training customized
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2019-08-16
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