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Operation system and production management
Marketing and management
Corporate culture reshaping
Operation Process and Information Technology
Subdivided thematic services
Business management diagnosis
Innovation management system construction
Marketing ability training program
Training management system construction
Service Industry Management Consultant
Consultative sales ability solutions
Sales brochure design
Consulting services for leadership improvement
Customer Satisfaction Research
Service process specification design
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通用管理能力:是部门专业管理能力的基础
面向中高层内训:通用管理技能与领导力得到提升后,部门管理能力便具有扎实基础。
战略执行力:是企业首要和核心执行力
《中层经理的战略执行力》内训:通过中层落实战略,帮助中层理解战略、分解目标、细化策略、管理挂钩。
营销内训:大客户、工业品、顾问式销售
《顾问式销售技巧训练》《大客户项目型销售技能》
服务内训:服务管理-服务技能-投诉处理
《构建卓越的客户服务管理体系》《抱怨投诉处理》《客户服务技能训练》
Internal training customized
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20年行业经验
复锐内训服务20年来,服务过各种类型的企业、各专业领域的需求、各类岗位的人员,积累了较为丰富的培训实战经验、专业经验。
稳定的专业师资
在20年的内训服务过程中,一方面复锐咨询有自己的专职的内训讲师队伍,另一方面,复锐以自身的诚信、务实的服务理念为客户提供服务的同时,也与众多拥有类似职业理念的专业讲师开展合作,在这个过程中,复锐积累了大量专业、诚信、务实、求真、敬业的培训师队伍,这些师资队伍加上复锐自身的专职师资队伍,形成了有较强优势的,稳定、专业的师资队伍。
服务型项目团队
以客户需求为中心,是复锐内训服务团队的服务行为准则。由于内训服务是高度专业化、高度个性化的服务领域,服务人员的服务意识、主动意识,对于项目的成功、客户的满意非常重要。
多维度课程体系
复锐咨询基于20年专业经验构建起来的内训课程体系,从多个维度上,提供了科学、高效地匹配课程,快速满足客户需求的专业环境基础。
科学的服务流程
复锐咨询内训服务团队,不断学习,持续积累培训项目管理的成功经验,逐步形成了科学、有效、务实的服务流程,最大限度地保障内训项目的成功。
多方式服务结合
为了能够满足客户的各类培训需求,实现客户的个性化培训目标,复锐内训项目团队常常提供包含多种灵活培训方式在内的综合性内训服务解决方案。
结果型服务理念
以终为始,在项目需求调研阶段,复锐项目团队就会把客户的内训最终目标,通过内训服务方案的全面完善设计,贯穿在整个培训项目中,让以结果为导向的服务理念贯穿始终。